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311

(In City Limits)


361-826-2489

(Outside City Limits)

Call Information

After selecting language options, the call center hotline will offer the following main menu options:

PRESS 1

GAS LEAKS OR ODOR

For gas leaks or gas odor, press 1.

PRESS 2

UTILITY BILLING

For utility billing, including winter quarter averaging questions, new services, and payment options press 2.

PRESS 3

SERVICE PROBLEMS

For service issues with gas, water, wastewater, solid waste, or street operations, press 3.

PRESS 4

ANIMAL CARE SERVICES

For animal care services, press 4.

PRESS 5

CODE ENFORCEMENT

For code enforcement, press 5.

PRESS 6

SHORT TERM RENTALS

For short term rentals, press 6

PRESS 7

OTHER SERVICES

For all other city services, including graffiti, press 7.

PRESS 8

PREVIOUS MENU

At any time, you may press 8 to repeat the current message or press 9 to return to the previous menu.

Other Contact Information

Call Before You Dig

811

Call 811 before digging around your house. It's important that you know where underground utility lines are located whenever digging.www.texas811.org

Power Outages

+1 (877) 373-4858

Please contact AEP Texas, Corpus Christi's electricity utility provider, for information on power outages.www.aeptexas.com

Taxes and Vehicle Services

(361) 888-0111

Please contact Nueces County for information on property taxes, vehicle license and registration, and other county services.http://www.co.nueces.tx.us